FAQ
Is Knitting Factory NoHo a seated theater or is it general admission standing room only?
Most events will be general admission standing room only. However, we do have LIMITED seating for specific events like comedy shows.
What items are NOT allowed inside the venue?
-Weapons (including mace/pepper spray and Swiss army knives) or items that can be perceived as weapons (including clothing, i.e. spikes)
-Gum, candy, outside food and liquids (including water)
-Drugs, drug paraphernalia, unneeded medication
-Backpacks, oversized bags, luggage
-iPads, laptops, tablets, selfie sticks
-Balloons, banners, flags
-Pens, pencils, markers
-Skateboards, scooters
-Open-toe shoes
-Confetti, glitter
*Please note all patrons are subject to search. WE WILL NOT HOLD ANY ITEMS FOR YOU. Please leave these items at home or in your vehicle. We reserve the right to refuse admission to anyone.
Do I have to wear a mask?
As a venue, we do not have a mask policy, but please make sure to check for any COVID regulations on the show page before you purchase your ticket, as each event promoter might have their own policies in place for their events.
Where can I park?
We highly encourage our patrons to use the Metro Red Line, which drops you off about one block away from the venue at the North Hollywood station. We do have onsite parking available behind the building on Weddington Street. Parking prices vary from night to night. Street parking is also available but please be sure to thoroughly read all parking restrictions.
How long are the shows? What time is the show over?
Every show is different, but normally our nights run like so:
7:00 PM Doors Open
8:00 PM Show Starts
11:00 PM Show Ends
DJ/Club nights tend to start and end later (~9:00 PM – 2:00 AM).
What time should I get to the venue?
We encourage everyone to get to the venue as close to door time as possible so that you have ample time to check in with box office, go through a security, purchase drinks & food, use the restroom, & get a good spot to view the performances. Please note that we kindly request that ticket holders do not line up more than an hour in advance of door time. If you line up any earlier, you will be asked to leave and come back closer to door time.
How do I check in if I’m on the guest list or have will call tickets?
Go to our box office located at the front of the venue on Weddington, & present a valid photo ID. No ID, no admission, no exceptions.
How can I buy advance tickets?
All advance tickets can be purchased through Ticketweb directly from our website events page. DO NOT PURCHASE TICKETS FROM ANY OTHER PROVIDER OR PERSON AS THERE IS A HIGH PROBABILITY THAT THOSE TICKETS WILL BE COUNTERFEIT. We cannot allow entry or provide refunds for counterfeit tickets.
Can I purchase tickets at the venue?
Yes, if the event is not already sold out, you may purchase tickets from our box office night-of-show. Please note our box office only sells tickets for that evening’s event – we do not sell advance tickets for future shows.
Is there any food I can order inside the venue?
Yes, you can come early or stay late and grab a table downstairs at The Federal Bar. If you’re hungry during the show, you can order from a limited menu at our bar.
Do I have to be a certain age to attend an event?
It depends. Each event will clearly state on the show page if it will welcome people of all ages, or if there are some restrictions (18+ or 21+). Please be aware of these restrictions before purchasing your tickets. Children under 3 are free and do not need a ticket, but we do not encourage bringing children to our events. If you have no choice, we do require all children to wear hearing protection when they are inside the venue.
Do you allow for ins & outs?
No. Once you leave the venue, you will not be allowed back into the event.
Can I smoke cigarettes or vaporizers?
Not inside the venue, but we do have an outdoor patio area that allows for smoking.
What is the photo policy for still cameras?
The photo policy changes each night depending on the headlining artist. Smartphones and point-&-shoot cameras (non-professional) are typically allowed, but SLR cameras (professional w/removable lens) will require a photo pass that is only approved by the artist and venue management teams. We highly encourage everyone to put their cameras away & enjoy being in the moment.
What is the video policy for video cameras?
Absolutely no video cameras are allowed without a video pass approved by the artist and venue management teams.
What if I require assistance due to a disability?
Please contact us HERE in advance of the show so we may best accommodate your needs. If you are in need of additional accessibility regarding a sign language interpreter we request that you contact us with in a minimum of 7 days in advance of the show date in order for us to be able to try to meet your needs.
Who do I contact to book a date at Knitting Factory NoHo?
For private events, please reach out to Kim Robertson, [email protected]
Promoters, agents, bands, & comedians please reach out to Carson Ehlert, [email protected]
For filming inquiries please reach out to Mike Winn at 213 Filming, [email protected]